You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Bad Rock Auto:
I was horrified to see smoke coming from under my hood when stopped on Hwy 24 for a rock slide. I stopped at Bad Rock and the mechanic determined a boot was leaking oil on the exhaust and didn't need to be immediately fixed. He checked my oil..added some and wouldn't take any money. Thank you Bad Rock for the wonderful honest service!Cynthea G.
They did a great job and got the work done quickly and with precision! The staff was friendly and knowledgeable and my van drives better than it has years! I will be back for my future auto needs - I do miss the old cars though - the ones that anyone could work on, but with the chaos that is a car engine of today, these guys are the ones to call to weave through the mess and fix the problem!! Thanks again Bad Rock!David J.
Have taken all three cars to Bad Rock for little things and a huge job. Customer service was amazing. They stayed late to get my car back to me for the holidays. Really helpful and great work.Michelle P.
There's two things that you need in your doctor and your auto mechanic - knowledge and trust. Bad Rock is the only place I go for auto needs because they have both. Mac and his staff are honorable people. Been going here for several years now. Definitely believe that I was led here when I had a problem that no one else could fix. Keep up the good work guys. They've get my old work car running smooth - have 220,000 on it now and plan on hitting the 300K mark prior to finding another one. This will be possible due to Bad Rock's great care.Donald J.
Bad Rock got us in right away, and took care of the problem promptly!Diana R.
I have never had less than a positive experience when dealing with Mac and his crew. Even if I didn't like hearing the news.Mark Y.
I save 5 stars for sustained superior performance. The folks at Bad Rock are actually very good! Fast and friendly, know their stuff and talk through your concerns. I took my classic 1967 C-10 Chev pickup in for a new clutch and pressure plate. They quoted me $1,000. After a mechanic with the flu and serious work finding the right vintage parts the final bill was $1,000. Clutch works perfectly! A great experience and I've heard nothing to the contrary.Stephen A.
Service has been efficient, finished on time and completed to our satisfaction each time. While the prices are not cheap or inexpensive, they are fair and acceptable for the good work we receive. We chose Bad Rock for all significant repair issues for both of our cars.Rich C.
Just found your business card in a stack of stuff and wanted to let you know how much we appreciated you folks taking care of us on such short notice back in the spring. We had a Murano packed with us and three big dogs and you found the issue with the air intake and got us in and out and on our way to see friends for the weekend. Thanks again for the neighborly service you showed some flatlanders up for a visit. Keep up the good work and have a great Holidays and Happy New Year!!Mike and Brandee
I appreciate the good service received over the years.Barbara Royal
The best customer service I have had in regards to repairing an auto in 50yrs. A very positive experience. I immediately felt trust in what had to be done to the car and as I know little about the mechanics of a car, it is very important for me to be able to know that what is recommended is what I need, not extras that drive costs higher.Mary Ulberg
The Bad Rock team did an amazing job with our problem & even were honest when it cost more to fix our van than would be worth it.Dean Miles
I have been happy with your service for some time.Michael Barbitta
I like the service and the attention to detail, like washing my car after service. Thank you!Sabrina Sniffen
I was horrified to see smoke coming from under my hood when stopped on Hwy 24 for a rock slide. I stopped at Bad Rock and the mechanic determined a boot was leaking oil on the exhaust and didn't need to be immediately fixed. He checked my oil..added some and wouldn't take any money. Thank you Bad Rock for the wonderful honest service!